How do I register for a tour?
Go to the Register page to request a registration form. Feel free to e-mail or call us in the U.S. at (346) 300-1246 with any and all questions you have about traveling with Buen Viaje Tours.
Can I choose my own travel dates?
Yes. We have some set departure dates and itineraries that take advantage of some of the best a country has to offer, but we also custom design tours for individuals, families, and small groups based on special interests (i.e., birding, hiking, kayaking, organic coffee farming, photography, gastronomy, history).
Is it safe where we're going?
We have always felt comfortable traveling abroad, but we also take great care in staying up-to-date of security conditions and political climate. It should be noted that Nicaragua is considered the safest Central American country (more so than Costa Rica!), and we have never felt safer than in Cuba.
Do I need a passport?
Yes, you'll need a valid passport with an expiration date six months beyond your trip's return date.
How will I know what to pack?
Once you have committed to a Tour, we will e-mail you all the necessary details: vaccinations, packing list, waivers, and country-specific information.
What about money?
Credit cards are accepted in most big cities and there is access to ATMs to replenish your cash supply. Actually, we recommend this method; it's easy and smarter than carrying big wads of cash. Don't forget your PIN. It’s also a good idea to inform your credit card company of your international travel destinations and tell them how long you’ll be in those countries.
What type of communication methods will be available?
With the exception of Cuba, wi-fi is prevalent in hotels and public spaces making it easy to use your own smartphone apps that connect you with family and friends. Check with your local provider to see what kind of coverage they offer while traveling outside of your country.
Do you accommodate vegetarians?
The short answer is, yes. The long answer is, your choices will be limited as in many places the cuisine is heavy on the meat. You may be eating a variety of salads and certainly the staple rice and beans in many countries. If you take one of our food tours, it will obviously focus on the eating experience, which includes everything the locals may serve.
Do I need to speak Spanish or Arabic?
It's not necessary. You will be accompanied by a bi-lingual guide throughout your tour. Spanish is the primary language spoken in Latin America and Arabic in Morocco. English is becoming more prevalent, but we think you'll enjoy your experience and better connect with the local people if you're able to express simple phrases in the native language. We recommend the following online resources: rojasspanish.com
Will I need any vaccinations?
No vaccinations are required for entry to Cuba, Morocco, or Nicaragua but a tetanus shot is recommended. A negative COVID-19 PCR test is required to enter/leave our destination(s) – this issue is evolving. It is also recommended by the Centers for Disease Control (CDC) that your hepatitis A, hepatitis B, typhoid, tetanus-diphtheria, and measles vaccinations are up-to-date. Proof of vaccination against Covid-19 is required for all tours.
What about COVID-19?
Your concerns about COVID-19 are the same as ours. Safe travel remains a top priority. As travel restrictions continue to evolve so will our tours. While there is no way for any tour company to guarantee a germ-free environment we will continue to align with all local regulations in the places we visit. Proof of vaccination against Covid-19 is required for all tours.
What about health issues?
Buen Viaje Tours will take every step possible to keep you healthy and in the event that medical attention is needed we will ensure that you receive it promptly. You will have access to purified water, and food is generally prepared with careful attention to hygiene in most tourist restaurants and in the larger cities. If a medical need arises, there are local clinics and hospitals.
Bring all prescription medications you will need, and don’t expect to be able to find refills while traveling. Most over-the-counter medicines are available in local pharmacies, but we suggest you pack whatever you anticipate needing. As with travel to most developing countries, it's a good strategy to bring Imodium, a general antibiotic, pain reliever, and any other personal medical supplies. A bottle of hand sanitizer is also recommended.
Mosquitoes are alive and well in many parts of Latin America so bring some mosquito repellent. DEET is still the best option, malaria is serious. Some people prefer to see a doctor before traveling to obtain medical information about precautions against malaria, which is recommended by the Centers for Disease Control (CDC).
Most importantly, be sure that your health insurance will cover you internationally; we will be making sure, through our waivers, that everyone is covered. And, we highly recommend CFAR. Cuba mandates travel insurance with medical coverage. We’ll also ask that you disclose special physical conditions/limitations, asthma issues, allergies, food allergies, or anything else pertinent, prior to departure.
How physically demanding are trips?
We generally travel at a moderate pace which allows you to enjoy yourself without becoming exhausted. Keep in mind that each group may include people with varied interests and abilities. If your group is physically able and interested, we have opportunities for additional activities.
Even more important than your physical ability is a positive attitude and willingness to accept and embrace a different culture.
Are children allowed?
Yes, children ages 8 and up are welcome on trips as long as they are not allergic to new experiences and unfamiliar food. We are experiencing an influx of adventurous families seeking to expand their horizons abroad.